Developing in instrument for expressing gratitude and providing recognition to people who have provided exceptional service, both in the public and the private sector, to a client or partner either through excellence or by moving beyond their responsibilities to do a favor.
The mechanism as we see it would involve building a simple website (optimized for both mobile and desktop). Every person would be able to post their “thank you” message with or without registration. Also, every person who is on the receiving end would be able to claim it – again with or without registration. This will result in having a database which could provide information on employees, companies, governmental offices, locations, and time mapping which could then be made public to promote deserving individuals, companies and expressing gratitude in general.
When a person decides to express gratitude, they can inform the other party that they will post a note on the website and share a password (say: “котка“) with which the receiver can claim the message for themselves should they wish to do so. There is a possibility that two messages could have the same password, but the probability of this happening at the same time and the same place (which can also be entered as information) is negligable and non-critical. Another way to claim a message would be to contact its author directly through a message on the website, in the case that both the author and the aspiring receiver have a registered account. Unclaimed messages will still be visible and searchable on the site’s major feed. Messages claimed by unregistered users will also be public, but no longer claimable.
Messages would be limited in length to 140 characters, not only because they can then also be posted on the site’s official Twitter feed, but also because it will encourage users to post more often given that the task is short and quick.
If the person expressing gratitude is not registered, they would fill-out a concise form by entering the following information (required fields are marked with an asterisk, non-required fields would only appear if an advanced format of the form is chosen manually):
– *Password confirmation
– *Gratitude message text
– Place (as in company or office) of event
– Map location of event
– Date of event
– Time of event
If the person receiving recognition would like to claim a message, they would fill-out the quick form by entering following information (again, required fields are marked with an asterisk, non-required fields would only appear if an advanced format of the form is chosen manually):
Site visitors will be able to see the live feed of all posts, but also filter them by available criteria (place, time, etc.) There will also be a map where gratitude data gathered can be visualized in an interactive manner.
The advantages of registering to the site would be:
– ability to claim and collect messages
– users will be able to gather “badges” when receiving or giving recognition for certain achievements (receiving 25 recognitions, say) and receive physical badges for achievements through mail
– “thank you” messages are bound to the individual’s account, so one could use this as proof of having a history of providing quality service and use it for personal promotion and benefit
– much of the information will be prepopulated in the form, hence quicker to fill out
– employers could encourage workers to use the website and use it for evaluation
Certain, yet minimal protection will be implemented to prevent the most blatant attempts at cheating. The site will be based in the belief in the good-will of individuals, so any stricter security measures would go against this principle.